raku chalice

Our items are made to order, so we are unable to accept returns. In the event of damage, please contact us within 48 hours of receipt and we will work to resolve. Shipping is non-refundable, and a 10% restocking fee may be assessed in some cases in the event of a return.

Orders are shipped from Brooklyn, NY, via UPS Ground, unless a different method is requested by the buyer. Buyer assumes all shipping costs. The shipping and handling fee is generally ~15% of your order, depending on item, destination, and order size. Please be in direct touch if you would like a precise shipping quote.

Our objects are made lovingly by hand, so slight variations in texture, shape, and color can be expected. We embrace this and promise this makes each piece completely unique, special, and singular.